Why Business Apps Should Bring Chat, Tasks, and AI Agents Into the Workflow
Most business applications are designed as if work happens only inside forms, tables, dashboards, and reports. But that is not how companies operate. Real work happens in the space between screens. A manager asks a question. Someone sends a message. A task is created. A customer exception appears. A person needs approval. A support case needs context. An AI agent can help, but only if it understands where the work is happening. ...